Tree on a house, car or shed
Highest priority. Keep everyone out of the affected rooms and call us and your insurer.
24-hour emergency tree surgeons
A tree down on the house, the car or the road? Call us any time, day or night, 365 days a year. Our qualified team makes it safe, clears it and gives you a written report for your insurer.
Call 01202 022560
Answered 24 hours a day, 365 days a year. For anything that isn't urgent, book a free visit.
- 5.0 on Google, 50+ reviews
- NPTC, City & Guilds & Lantra
- £5M insured
Emergency tree surgery in short
Clearcut runs a 24-hour emergency tree service across Dorset and Hampshire, 365 days a year. Call 01202 022560 and you speak to the team, not an answering service. We prioritise anything that puts people or buildings at risk, make the tree safe, clear it, and provide a written report and photographs for your insurance claim.
- Phone
- 01202 022560, answered 24 hours a day
- We attend
- Fallen and storm-damaged trees, hanging branches, trees on roofs, cars and roads
- Area
- All of Dorset and Hampshire, and parts of Wiltshire
- Insurance
- Written report and photos after every emergency job
- Who
- Our own NPTC qualified, fully insured team
What counts as an emergency
If a tree or branch could hurt someone or damage a building, call. If you aren't sure, call anyway and we'll tell you.
Tree on or near power lines
Stay well back and call the electricity network on 105 first. We work alongside them once the line is made safe.
Hanging or broken branches
Large limbs snapped and caught in the crown can fall without warning. Keep everyone out from under the tree.
Tree across a road or drive
We clear blocked roads, drives and access routes. On a public road, call 101 or the council's highways team too.
Leaning or uprooted tree
A tree that has started to lean or lift its roots after a storm can still fall. It needs a qualified look straight away.
Sudden branch failure
Big branches sometimes drop from healthy-looking trees on hot, still days. We check the rest of the tree for the same risk.
What to do before we arrive
The minutes before we get there matter most. Stay safe first; the tree can wait.
- 1
Get everyone clear
Keep people and pets well away, at least twice the height of the tree, and out from under any hanging branches.
- 2
Call us
Ring 01202 022560 and tell us what has happened, where, and whether anyone is hurt or anything is damaged. We advise you on the phone.
- 3
Power lines first
If the tree touches any overhead cable, call 105 before anything else and stay back. Never touch the tree or the line.
- 4
Tell your insurer
If the house or car is damaged, call your insurer. We give you a written report and photos afterwards.
- 5
Take photos
From a safe distance, photograph the damage for your claim.
- 6
Don't cut it yourself
Storm-damaged trees hold huge, unpredictable tension. Leave the chainsaw work to a qualified team.
How we handle a tree emergency
Make it safe first, then clear it properly.
When you call, we ask what has happened and how urgent it is, then tell you when we can be there. In a big storm we go to the jobs with the most risk to people and buildings first.
On site, the first job is to make the tree safe: hanging branches brought down, the weight taken off the roof or the car, and the area secured. Often that is all that happens at night. The full clear-up, chipping and timber removal follows in daylight, and the stump can be ground out once everything is clear.
Emergency work is done to the same standard as any other job: NPTC qualified climbers and chainsaw operators, £5 million public liability insurance, and the site left clean. If a protected tree has to be made safe, we tell the council for you.
After the emergency
- Tree dismantlingDamaged trees taken down in sections
- Stump grindingThe stump ground out once the tree is clear
- Tree assessmentIs the rest of the tree safe?
- Deadwood removalDead branches out before the next storm
- TPO applicationsProtected trees handled with the council
- Crown reductionLess sail, less risk in the next storm
Emergency tree surgery questions
Anything not covered here? Ask us and we'll give you a straight answer.
Do you really answer 24 hours a day?
Yes. Call 01202 022560 any time, day or night, 365 days a year, including bank holidays and Christmas.
How quickly can you get to me?
We aim to reach dangerous situations the same day, often within hours. In a major storm we go to the most dangerous jobs first and keep you updated.
Will my home insurance pay for emergency tree work?
Many policies cover removing a tree that has fallen on the house or a building, but it depends on your policy. We give you a written report and photographs to support your claim.
A tree has fallen on power lines. What do I do?
Stay well away and call 105, the national number for the local electricity network. Never touch the tree or the line. Once the network operator has made it safe, we can clear the tree.
My neighbour's tree has fallen into my garden. Who is responsible?
Usually the tree's owner, but a storm-damaged tree on your property still needs making safe. We can make it safe straight away and give both of you a report to sort out with your insurers.
Can you deal with a protected tree in an emergency?
Yes. Work needed to make a dangerous protected tree safe can go ahead without waiting for consent, but the council must be told straight away. We handle that notification for you.
Which areas do you cover for emergencies?
All of Dorset and Hampshire, and parts of Wiltshire, including Bournemouth, Poole, Christchurch, the New Forest and Southampton.
Do we cover you?
Based in Ferndown, covering all of Dorset, all of Hampshire and parts of Wiltshire.
Check your postcode
Five stars, every time
What customers across Dorset and Hampshire say after the job is done.
5.0
50+ Google reviews
Tree down? Call now.
Storm damage, fallen trees and dangerous limbs. Fast response across Dorset and Hampshire, 24 hours a day, 365 days a year.
Book your free quote visit
Choose the job, pick a time from our live diary and tell us where. No payment and no obligation.
- You pick a timeOnline, in about a minute. Visits run Monday to Thursday and Saturdays.
- We visit and look properlyA qualified arborist checks the trees, the access and whether any consent is needed.
- You get a written quoteA clear, fixed price with no hidden costs. The price quoted is the price you pay.
- NPTC
- City & Guilds
- Lantra
- £5M insured
- BS3998
Want to ask something first? Send us a message and we reply within 24 hours.
Contact usTree down or dangerous? Call 01202 022560, 24 hours a day.
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Fallen tree, storm damage or a dangerous limb over a road, roof or power line? Don't book a slot. Call us now and we'll get to you fast, day or night, 365 days a year.
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NPTC, City & Guilds and Lantra qualified. £5M insured. Your details are never shared.