Clearcut Tree Surgery Privacy Policy

 

Privacy Policy 


Clearcut Tree Surgery Ltd respects your privacy and is committed to protecting any personal information you provide when using our website or contacting us regarding our services. This privacy policy explains how we collect, use, store, and protect your information when you visit our website or communicate with our business.

This policy applies to all visitors, customers, and users of the Clearcut Tree Surgery website.

Who We Are

Clearcut Tree Surgery Ltd provides professional tree surgery and arboricultural services across Dorset and Hampshire, including tree removal, crown reduction, hedge trimming, stump grinding, emergency tree work, and other tree care services.

Company Name: Clearcut Tree Surgery Ltd
Registered Office: 89 Commercial Road, Bournemouth, BH2 5RR
Company Number: 14935538
Email: office@clearcuttreesurgery.com
Phone: 01202 022560

Information We Collect

We may collect personal information when you contact us through our website, request a quote, or communicate with us by phone, email, or online forms.

The information we may collect includes:

  • Your name

  • Email address

  • Phone number

  • Property address (if requesting a quotation or tree work)

  • Information relating to the tree work or services you require

  • Website usage data such as IP address and browser type

This information helps us provide professional tree surgery services and respond to enquiries effectively.

How We Use Your Information

Clearcut Tree Surgery may use your personal information for the following purposes:

  • Responding to enquiries and providing quotations

  • Arranging site visits or consultations

  • Delivering tree surgery and arboricultural services

  • Communicating about ongoing work or service requests

  • Improving our website and services

  • Maintaining business records for legal and accounting purposes

We only collect and use information necessary for providing our services.

Legal Basis for Processing Data

Under UK GDPR, we process personal data based on the following lawful bases:

Contractual necessity
When processing information required to provide tree surgery services or quotations.

Legitimate interest
To operate our business effectively and improve services.

Consent
Where you voluntarily provide information through website contact forms or communication channels.

How We Protect Your Information

Clearcut Tree Surgery takes reasonable steps to ensure that personal data is protected against loss, misuse, or unauthorised access.

Security measures may include:

  • Secure website hosting

  • Limited access to personal information

  • Responsible data handling procedures

  • Regular monitoring of digital security practices

While we aim to protect personal information, no internet-based system can be guaranteed to be completely secure.

Sharing Your Information

We do not sell or trade personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our business, such as:

  • Website hosting providers

  • Professional advisors or accountants

  • Contractors involved in project delivery

Any third-party providers are expected to handle personal data responsibly and in accordance with applicable data protection laws.

Cookies and Website Data

Our website may use cookies or similar technologies to improve functionality and understand how visitors use the site.

Cookies may collect information such as:

  • Website traffic statistics

  • Pages visited

  • Browser type and device information

This information helps us improve website performance and user experience.

You can adjust your browser settings to disable cookies if you prefer.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services

  • Maintain records for legal and tax purposes

  • Resolve disputes or enquiries

Once information is no longer required, it will be securely deleted or anonymised.

Your Data Protection Rights

Under UK data protection laws, you have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal data where appropriate

  • Object to certain uses of your data

  • Request restriction of processing

If you wish to exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to other websites. Clearcut Tree Surgery is not responsible for the privacy practices of external websites, and we encourage users to review their privacy policies separately.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in legislation, business practices, or website functionality.

Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Clearcut Tree Surgery Ltd
89 Commercial Road
Bournemouth
BH2 5RR

Email: office@clearcuttreesurgery.com
Phone: 01202 022560