About the job
Our office keeps every team on the road: answering calls, booking free quote visits, sending quotes and keeping customers updated from the first call to the finished job.
As our apprentice administrator you'll learn all of it, side by side with the office team, while you work towards a recognised apprenticeship qualification. No experience is needed: we're looking for someone organised, friendly on the phone and keen to learn.
What you'll do
- Answer calls and emails, and take down what customers need
- Book free quote visits and tree assessments into the diary
- Help prepare quotes and invoices
- Keep job records, photos and paperwork up to date
- Help with our website, social media and weekly advice articles
- Keep the teams and customers in touch on the day of the job
What you'll need
- A friendly, clear manner on the phone
- Organised and careful with details
- Comfortable using a computer, email and a smartphone
- Keen to learn and to work towards a qualification
Good to have
- Any office, customer service or reception experience
- A full UK driving licence, or working towards one